CoulVue Warranty

Limited 1-Year Warranty 

TouCoul warrants that our CoulVue will function as specified for one (1) year from the date of purchase. Assuming you are compliant with the terms of this limited warranty, TouCoul will repair or replace your CoulVue or refund the original purchase price paid to TouCoul, at TouCoul’s sole discretion, upon your proper filing of a warranty claim as described below.

This limited warranty gives you specific legal rights. If you have questions about your legal rights, it is your duty to ascertain them and TouCoul shall have no liability for your failure to understand the rights granted to you by this limited warranty.

Subject to United States Laws 

This warranty is strictly subject to the laws of the State of California in the United States, regardless of where you live.

Limitations And Exclusions

This limited warranty shall be void and TouCoul shall have no liability hereunder if the purchaser causes any damage to the CoulVue as follows:

  1. Cutting, tearing, or other destruction of any portion of it.
  2. Prolonged exposure to water.
  3. Attempted repair by anyone other than TouCoul.
  4. Failure to use the CoulVue other than as provided in its instructions.

Furthermore, this limited warranty does not cover:

  1. Damage to the iPad®.
  2. Any injury, death, or legal damages you may personally suffer from using the CoulVue, including, but not limited to, insurance claims, personal injury, death, or damage to your property.
  3. Any damages you may liable for from using the CoulVue, including, but not limited to, lawsuits for wrongful death, damage to the property of others, and attorney fees.
  4. Acts of God.

This limited warranty sets forth TouCoul’s maximum liability for this product. TouCoul makes no express warranties beyond the foregoing and any implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited in the same fashion and duration as this written limited warranty.

Some states do not allow limitations or exclusions of warranties, so the above limitations may not apply to you. In any event, TouCoul shall not be liable for consequential, indirect or incidental damages, or for any amount in excess of the purchase price of the defective CoulVue, regardless of the nature of the claim. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

How To File A Claim 

Immediately upon discovering that CoulVue is defective or fails to conform to this written warranty, the purchaser shall submit their claim via email by emailing support@toucoul.com or by submitting a ticket at the TouCoul online Help Desk.

Purchaser may also send notice in writing to:

TouCoul LLC
6965 El Camino Real
Suite 105 - 222
Carlsbad, CA 92009

Claims should include the order number or the date of purchase, description of the product, specific definition of problem or defect, and your name. TouCoul reserves the right and must be given at least a thirty (30) day opportunity to have any CoulVue, which is the subject of a warranty claim, to be inspected at our offices, by a TouCoul representative at our discretion. This limited warranty extends only to the original purchaser of products and not to any other party.

PLEASE NOTE – THIS GUARANTEE AND LIMITED WARRANTY IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT PRIOR NOTICE.